DS Achieve Terms & Conditions

We invite you to join our community and access our website, but please read our Terms & Conditions (including our community guidelines below) before doing so.  All participants at events and users of our site & discussion forums must accept and agree to abide by them. By using this website or our other social media forums, you’re accepting and agreeing to follow these terms of use.

This website is owned by DS Achieve and its registered office is in Hitchin, Herts, and it is an English registered Charitable Incorporated Organisation under number 1176873.

The term ‘DS Achieve’ or ‘us’ or ‘we’ refers to the owner of this website. The term ‘you’ refers to the user or viewer of this website or any of our other social media forums.

Our Community Guidelines

DS Achieve is a charity formed by parents for parents.  We want to support each other and ensure that our Community to feel like an inclusive place. So, we ask everyone who interacts with us to abide by our community guidelines.

DS Achieve is a place for constructive sharing and discussion. We don’t ask you to agree with everyone, but please contribute to conversations in a respectful manner. We want everyone to feel welcome. Please:

  • Show respect and courtesy to other users and their content at all times

  • Don’t use offensive, abusive or threatening language, or promote discrimination

  • Try to stay on topic and relevant

  • Don’t spam or engage in self promotion or selling

  • Contribute original contributions or make sure you have permission or a licence to share or adapt the work of others. Give credit where it’s due

  • Don’t do anything illegal.

How you use the website and our social media forums

You agree that:

  • You will not use groups or comments to paste any information that is or is likely to be, discriminatory, hateful, false, inaccurate, threatening, defamatory, abusive, obscene, indecent, seditious, offensive, pornographic, harassing, profane, sexually oriented, invasive of a person's privacy, liable to incite racial hatred, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, or which may cause annoyance or inconvenience or otherwise be a breach of the law.

  • You will show respect and courtesy at all times to other users.

  • You must not use copyrighted material unless the copyright is owned by yourself or you have obtained all necessary licenses and/or approvals.

  • You must not carry out or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law or infringe the rights of any third party, in the UK or any other country in the world

  • You must not make any postings that would constitute an advertisement, chain letters, pyramid schemes or any other form of solicitation.

  • You must not make a posting that would be technically harmful (including, without limitation hacking, the introduction of computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software).

  • You agree not to use the groups or comments for spamming. You will not cross post your messages to more than one discussion or post off topic messages.

  • You must adopt a user name which is appropriate and not offensive in any manner.

  • You agree that you use groups or comments at your own risk and that DS Achieve is not responsible for any of the material posted unto the groups or comments.

  • Any posting only gives the views of the author of the posting and does not reflect necessarily the views of DS Achieve and therefore you agree that we cannot and will not be held responsible for the contents, accuracy or validity of the postings in any manner whatsoever.

  • You agree that you are solely responsible for the content of your postings.

  • You agree that DS Achieve will remove any material it chooses entirely at its discretion and without prior consent of the author.

  • If you think any post breaches these terms, please let us know by emailing us at info@dsachieve.org and we will try to remove the postings within a reasonable time. If we determine removal is necessary, the removal will be manual so may not take place immediately.

  • DS Achieve reserves the right to cancel your right to use the groups or comments at its sole discretion.

  • You agree to indemnify DS Achieve for any loss it suffers as a result of your actions in breach of these terms and conditions.

  • You agree DS Achieve is not obliged to oversee, monitor or moderate the postings. DS Achieve will do its best to assess any possible risks for users of the groups or comments and will decide in each case whether it is appropriate to use moderation in the light of those risks. You therefore accept that you may be exposed to material that has not been moderated and will not hold DS Achieve liable for any of the postings made, nor bring any legal action or other claim against DS Achieve arising out of your use of the groups or comments whether groups or comments is moderated or not.

  • You agree that the responsibility for your postings rests solely with yourself and you will indemnify DS Achieve in respect of any costs, expenses, losses, damages or claims made as result of any claim based upon any posting made by yourself.

Intellectual property, copyright notices and logos

For the purposes of these Terms & Conditions, Intellectual Property means patents, rights to inventions, copyright and related rights, rights in goodwill or to sue for passing off, rights in designs, rights in computer software, database rights, trade marks, trade names and domain names, rights in confidential information (including know-how and trade secrets) whether registered or unregistered and including all applications (or rights to apply) for, and renewals and extensions of, such rights and all similar or equivalent rights or forms of protection which may now or in the future subsist in any part of the world.

Intellectual Property appearing on the site which is the copyright of DS Achieve or of the author asserting copyright as it appears alongside the publication, must not be used, distributed, sold, adapted or reproduced in any medium without licence.

The use of the Aviva Community Fund logo indicates that DS Achieve has been granted permission to use the Aviva material.

The use of the DS Achieve logo indicates that the material was developed from the resources of DS Achieve.

You are permitted to use the site on a personal basis for your own use, but you cannot make commercial use of the content on this site. That means charging for it, or using it any other way that would give you a commercial advantage.

Accessibility statement

We are committed to ensuring everyone can access DS Achieve. This includes people with sight problems, hearing, mobility and cognitive impairments as well as users without broadband, people using older browsers or newer technologies such as mobile phones and PDAs. If you have any comments please email info@dsachieve.org . My Web, My Way is a useful guide from the BBC showing you how to change the settings on your computer or in your browser (eg Internet Explorer). These simple steps include showing you how to change the font type, increase the text size or change the colours on screen to suit your needs.

Our Events

Bookings for events can be made via our website or by contacting us on info@dsachieve.org. For online bookings, please select the event that you require and click on the “Book” button, following the instructions step by step.  Although we make every effort to ensure the prices listed are correct, mistakes may sometimes be made. If a mistake is discovered in the price of the event that you have booked prior to confirmation of your booking, we will tell you and give you the option of either reconfirming your booking at the correct price or cancelling your booking.  If we need to change a price and you’ve already booked, you’ll be entitled to a full refund. We also reserve the right to refuse any individual or company attendance at an event.

We reserve the right to amend or cancel any event, event times, dates or published prices. Changes to prices, times and dates will be advised before the start date and any event already paid in full will not be subject to the increased price. As an event may be cancelled at any time up to four weeks prior to its start, we recommend that delegates do not make travel or accommodation arrangements before this time. Any travel, accommodation or subsistence costs incurred (including incidental costs such as car parking) are entirely the responsibility of the delegate or the delegate’s organisation. DS Achieve does not accept any liability for reimbursement of any costs incurred whatsoever in relation to its events. Where an event has been cancelled, delegates will be offered an alternative date for the same event or a refund.

Where a firm booking has been accepted by DS Achieve and is subsequently cancelled, the participant will be liable for the following charges. All cancellations must be received in writing.

Time period before Course date that the cancellation is made and Charge:

More than 31 working days - No charge

21-30 working days - 30% charge

20 working days or less - Full charge

DS Achieve aims to ensure that its events are accessible to all. If you have any specific needs, such as dietary or access requirements, please advise us at the earliest possible time and we will contact you to discuss your requirements. It is the responsibility of delegates to inform DS Achieve about any specific needs or requirements they may have.

If you are attending an event with a child, the safety and supervision of your child is your sole responsibility.  Please also take all necessary steps to ensure that your child interacts appropriately with other children present.  

Links to and from this website

Our website may contain links to other websites and resources that are not owned by DS Achieve. These links are provided for your own information only.  We have no control over the content of third party websites or materials and accept no responsibility for them, as well as any loss or damage that may occur from your use of them.

You are responsible for checking if the information on any other websites that you link to from this website is accurate or correct, as well as anything that you might buy from another website. DS Achieve is not responsible for your use of any websites that are not owned by us.

The existence of a link from any organisation’s website to this website does not mean that we approve of the activities or views of that organisation. And it doesn’t suggest any form of association or thumbs-up from us either.

Changes to the website

From time to time, we are likely to update sections on this website. However, at any given time, any of the content or information on this website may be out of date, and we are under no obligation to update that content or information.

Whilst we put the hours in to keep this website up and running smoothly, there may be occasions when we need to suspend access to areas of the website, or even close them – for eternity. We will also not be responsible if for any reason this website is unavailable for any time at any period.

Data Protection

Please refer to our Privacy Policy and Cookies Policy for further information.  

Complaints Procedure

At DS Achieve we are committed to providing a high standard of care. If you are not happy with any element of the service that you have received email info@dschieve.org.

Governing law

These terms and conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

Version 2.0 7th August 2018